Digital Government Conference 2017

Towards smarter public services

When

Thursday 1st June 2017
Starting at 9am



Where

Dublin
Croke Park

Digital Government 2017

Digital disruption is becoming the norm – technology innovation can revolutionise what we can do. Organisations are moving more and more of their processes into the digital space, ranging from back office operations to customer engagement channels that are migrating increasingly online. Ireland’s public services are undergoing a digital evolution. This conference features a range of expert speakers who will talk about their digital transformation journey.

Major conference

Hear from expert speakers who will talk about their digital transformation journey

Focused sessions

Plenary session and focused workshops on Internet of Things and Mobile Working

Unrivalled networking opportunity

Senior government policy-makers and business leaders will attend

Speakers confirmed so far

Hear from high profile local & visiting speakers

Dr Mihai
Bilauca

Head of Digital Strategy

Limerick City and County Council

Dominic
Byrne

Head of IT

Fingal County Council

Ronan
Byrne

Chief Technology Officer

HEAnet

Laura
Citron

Managing Director

WPP Government & Public Sector Practice

Tim
Duggan

Assistant Secretary

Department of Social Protection

Eugene
Farrell

Head of Information Services

Health Service Executive

Ken
Finnegan

Chief Technology Officer

IDA Ireland

Darina
Heavey

Strategy and Planning Directive

An Post

David
Kelly

Head of Customer Operations

Ervia

Dr Stephanie
Keogh

Data and Training Coordinator

NUI Maynooth

Jim Leahy

Jim
Leahy

Office of the Government CIO

Department of Public Expenditure and Reform

Eoghan
Murphy

TD, Minister of State

Departments of Finance and Public Expenditure & Reform

Joseph
Nugent

Chief Administrative Officer

An Garda Síochána

Frank
O’Donnell

Public Sector Lead

Microsoft

Jens Krieger
Røyen

Head of Division

Agency for Digitisation, Denmark

Paul
Wickens

Chief Executive

Enterprise Shared Services, Northern Ireland

Conference Programme

Plenary and workshop sessions

08:30

Registration & morning coffee

09:00 - 11:00

Session 1


CHAIRMAN'S WELCOME AND INTRODUCTION


Towards smarter public services: Creating a digital government
Eoghan Murphy, TD, Minister of State
Department of Public Expenditure and Reform


Digital transformation through delivery
Frank O’Donnell, Public Sector Lead
Microsoft


Transforming digital service delivery in Northern Ireland
Paul Wickens, Chief Executive
NICS Enterprise Shared Services


Public Services Card and MyGovID: Improving access to public services
Tim Duggan, Assistant Secretary
Department of Social Protection


Towards a digitised society: Digitising Denmark
Jens Krieger Røyen, Head of Division
Agency for Digitisation, Denmark


Questions & answers / Panel discussion

11.00

Morning coffee / Networking opportunity

11.20

Session 2

The next evolution of digital government
Laura Citron, Managing Director
WPP Public Sector


Delivering better services through innovative solutions
Joseph Nugent, Chief Administrative Officer
An Garda Síochána


Digitising local government services
Dr Mihai Bilauca, Head of Digital Services
Limerick City and County Council


Embracing Customer Centricity in the Delivery of E-Government Services
Darina Heavey, Strategy and Planning Directive
An Post


Shared services for education
Ronan Byrne, Chief Technology Officer
HEAnet


Questions & answers / Panel discussion

13:15

Networking lunch and exhibition viewing

14:00

Split Session

SESSION: INTERNET OF THINGS


Using IoT to provide better services
Ken Finnegan, Chief Technology Officer
IDA Ireland

Creating smarter cities with IoT
Dr Stephanie Keogh, Data and Training Coordinator
NUI Maynooth

Transforming healthcare with IoT
Eugene Farrell, Head of Information Services
Health Service Executive

Creating innovative solutions with new technologies
Brendan Sheppard, IIoT Lab, Nexus Innovation Centre
University of Limerick
(invited)

SESSION: MOBILE WORKING


The transformative effect of mobile working
David Kelly, Head of Customer Operations,
Ervia

Building a cloud network for mobile working
Jim Leahy, Office of the Government CIO
Department of Public Expenditure and Reform

Mobile to improve the delivery of local government services
Dominic Byrne, Head of IT, Fingal County Council

Keeping data secure in a mobile workforce
Paul Burns, Head of Infrastructure Services
Courts Service
(invited)


15:45

Conference Close


2016 Conference


Why is this conference for you?

Who should attend?

This event will be of interest to senior managers and decision-makers working across Ireland’s public services. Not just for CIOs, it is also for those within organisations interacting with the public sector, bothin policy-making and service delivery roles.

Key topics covered:

The future of digitising public services
Making government accessible
The next evolution of digital government
Data analytics for better decision making
The transformative effect of mobile working
Developing world class IT infrastructure
What Internet of Things means for public services
Best practice case studies in digital delivery from outside Ireland

Pricing & Registration

Numbers limited so reserve your place now!

Don’t miss the annual Digital Government Conference! Benefits of attending include:

Discuss the digital transformation of public services
Hear directly from those responsible for driving these programmes forward
Learn about innovative projects already being implemented
Network with other professionals across the public, private and voluntary sectors



Public sector delegate rate
€195 + VAT @ 23% = €239.85

Fee includes documentation, lunch and other refreshments served during the conference and is payable in advance.

Conference delegate rate
€295 + VAT @ 23% = €362.85

Fee includes documentation, lunch and other refreshments served during the conference and is payable in advance.




Opportunities

Exhibition Opportunities

There are a limited number of opportunities for interested organisations to become involved with this conference as exhibitors. This is an excellent way for organisations to raise their profile with a key audience of senior decision-makers from across Ireland’s public sector. This interactive, multi stream conference provides an excellent opportunity for making contacts and networking. For further information on how your organisation can benefit contact Laura O’Neill on 01 661 3755.

Networking Opportunities

The conference is structured in a way to provide a high level of interaction between speakers and delegates.

There will be plentiful opportunities for questions as well as discussion in each of the sessions. In the breaks and margins of the event there will also be ample scope for business development.





Location and Venue

Venue

Croke Park
Jones Rd, Drumcondra, Dublin 3, Ireland

Directions

Croke Park is situated in the north Dublin neighbourhood of Drumcondra and is bordered by Jones's Road to the west, Clonliffe Road to the north, St. James Avenue to the east and the Royal Canal to the south.

Accommodation

Croke Park Conference Centre is located in the north Dublin neighbourhood of Drumcondra, around 20 minutes by car from Dublin airport. Accommodation nearby includes:

The Croke Park Hotel
Tel: +353 (0) 1 871 4444

Best Western Dublin Skylon Hotel, Upper Drumcondra Road, Dublin 9
Tel: +353 (0) 1 884 3900

Gresham Hotel Upper O’Connell Street
Tel: +353 (0) 1 874 6881

Best Western Academy Plaza off Upper O’Connell Street
Tel: +353 (0) 1 817 4141

Jurys Inn Parnell Street
Tel: +353 (0) 1 878 4900

Regency Airport Hotel, Whitehall, Dublin 9
Tel: +353 (0) 1 837 3544