Digital Government Conference 2018
The Connected Citizen
Croke Park, Dublin • Thursday 20th September 2018
Ireland has undergone a digital evolution. This is not something that has happened overnight – after all, data has been stored and processed digitally for decades. However, in the last few years massive strides in mobile, social, data analytics and the cloud has changed how we live and work. How has digital impacted on our public services?
When it comes to digital public services, people want it. We are no longer consuming other services in the traditional manner whether it be booking flights or banking online. So it follows that citizens now expect to interact with government services in the same manner. Digital is also significantly more efficient in delivering services than traditional channels. And perhaps most importantly, it gives public sector organisations the opportunity not just to digitise existing processes but to look for real transformation opportunities, particularly if they can look at the service from the user’s perspective and redesign based on user need.
However, becoming ‘digital by default’ is not without its challenges, often public service organisations exist in an intricate environment with high levels of compliance needed, large volumes of personal data and a diverse range of responsibilities.
The gov.ie digital services gateway (aligned with MyGovID) and eGovernment Strategy 2017-2020 were launched in June 2017. The strategy focuses on 10 key actions which cover a range of themes including presentation of services, secure online identification, underlying infrastructure and appropriate skilling. Closely aligned with the Public Service Reform Plan and the Public Service ICT Strategy, this strategy also takes into account issues like GDPR.
This multi-stream conference will feature a range of expert speakers who will talk about their digital transformation journey – both local and visiting.
Speakers confirmed so far...
Head of Information and Communications Technology Unit, Courts Service
National Director, Health Business Services, Health Service Executive
Service Design Manager, Cork County Council
CIO, St Vincent's Healthcare Group
Professor and Vice-Director, Insight Centre for Data Analytics
CEO, Children's Hospital Group
Chief Officer, An Bord Pleanála
Government CIO, Department of Public Expenditure and Reform
This is why you need to be at Digital Government 2018
The event will be of interest to senior managers and decision-makers working across Ireland’s public and private sectors. Not just for CIOs, it is also for those within organisations in policy-making and service delivery roles. Delegates will include:
• Chief Executives / Directors / senior managers
• Chief Information Officers / IT Directors
• Local government officers
• Policy makers
• Corporate planners
• Board members of public sector agencies
• Voluntary / community sector leaders / NGOs
• Health / education sector professionals
• Services organisations – IT / telecoms / advisory
Key themes covered:
• The future of digitising public services
• Making government accessible
• The next evolution of digital government
• Data analytics for better decision making
• The transformative effect of mobile working
• Technology to transform healthcare
• Developing world class IT infrastructure
• What Internet of Things means for public services
• Best practice case studies in digital delivery from outside Ireland
Benefits of attending:
• Discuss the digital transformation of public services
• Hear directly from those responsible for driving these programmes forward
• Learn about innovative projects already being implemented
• Network with other professionals across the public, private and voluntary sectors
There are a limited number of opportunities to become involved with this conference as an exhibitor. This is an excellent way for organisations to showcase their expertise and raise their profile with a key audience of senior decision makers from across Ireland’s public sector. This interactive, multi-stream conference provides an excellent opportunity for making contacts and networking. For further information on how your organisation can benefit, contact Olivia Carragher on 01 661 3755 or email firstname.lastname@example.org
20th SEPTEMBER, 2018
Croke Park, Dublin