- Chair’s welcome and introduction Bill McCluggage Managing Director Laganview Associates
- MINISTERIAL ADDRESS: Connecting Government 2030 Ossian Smyth TD Minister of State, Department of Public Expenditure and Reform
- Digital transformation: Moving from a pandemic response to a permanent delivery model Martin Curley Director of Digital Transformation & Open Innovation Health Service Executive
- Aligning public services with the eXperience economy John Glennane Founder and CEO Capventis
- Transforming the delivery of public services in Wales Myra Hunt Joint Chief Executive Centre for Digital Public Services, Wales
- Question & answer session · Panel discussion
This annual event provides a valuable opportunity to bring together key stakeholders to gain insight into the government’s objectives for digital transformation and hear directly from those responsible for driving this forward. Taking place as a fully in person event, reconnect and network with your peers and colleagues, key senior policy makers and decision takers. The conference also features a sold out exhibition zone featuring some of Ireland’s leading expert solution providers.
As part of the national Covid-19 response, the move towards digital public services gathered pace to ensure they could deliver for citizens. Looking forward, any transformation agenda should continue to meet this increased demand and growing expectations of the public, delivering more personalised and responsive user experiences. For many organisations this will mean moving from a tactical pandemic response to a permanent delivery model and refocusing IT and digital strategies to drive the post Covid recovery. Connecting Government 2030 was launched in March, a comprehensive digital and ICT strategy for Ireland’s public services. The strategy aims to build on the strong foundations laid in the last few years and accelerate progress for the future, creating world-leading digital government services.
With many public sector workers adopting a formal hybrid approach, dependence on digital technology has never been greater with a growing need to enhance digital skills and build organisations’ digital capability. While remote working can offer great benefits, it also exposes new cyber risks that need to be managed.
The need to continually drive forward digital inclusion is also a critical issue – while the pandemic caused a surge in digital interaction with public services, it also exacerbated the digital divide for those who remain offline. The ability to deliver services in an equitable, inclusive and sustainable manner is a key element of Connecting Government 2030.
This conference will feature a range of expert speakers who will talk about their digital transformation journey and look ahead to what’s next as we look to a new work future and collaborate to build future-proof organisations.