There has been no bigger challenge in recent times than the coronavirus pandemic – something that has sharply brought into focus the need for public service organisations to be responsive, resilient and agile.  From March 2020, the way we live and work has been utterly changed, as has the role that technology plays.  In our public services, digital customer interfaces and remote working capability has been crucial.  All areas have been hugely impacted, particularly health, education and social welfare and digital inclusion has never been more important.  As part of the national Covid-19 response, the move towards digital public services has been accelerated to ensure they can deliver for Ireland’s citizens.

The conference will feature a range of expert speakers who will talk about their digital transformation journey and look ahead to what’s next as we look to the post-Covid recovery and build future-proof organisations.

Dominic Byrne

Key themes covered:

  • Accelerating the digitalisation of public services;
  • Responding to the pandemic: Digital strategy to drive recovery;
  • Creating a GovTech ecosystem for Ireland;
  • Building resilient organisations;
  • Citizen engagement – making government accessible;
  • Collaboration as part of the Covid-19 response;
  • Transforming public services through the cloud;
  • Building a hybrid workforce and transforming the Future of Work;
  • Helping public sector organisations identify cyber threats;
  • Technology to transform the delivery of health services;
  • Digital education: a new way of learning;
  • Technology to ensure more diverse and inclusive organisations;
  • Emerging technologies, 5G and IoT;
  • Embracing Robotics and AI in the public sector: Ensuring ethical design and good governance;
  • Smarter government, driven by digital;
  • Getting the benefits of a neurodiverse workforce;
  • Disruptive innovation for public services;
  • Digital inclusion: Technology to empower citizens;
  • Best practice case studies in digital delivery from outside Ireland.

Who will you meet?

The event will be of interest to senior managers and decision-makers working across Ireland’s public and private sectors. Not just for CIOs, it is also for those within organisations in policy-making and service delivery roles. Delegates will include:

  • Chief Executives / Directors / senior managers
  • Chief Information Officers / IT Directors
  • Local government officers
  • Policy makers
  • Corporate planners
  • Board members of public sector agencies
  • Voluntary / community sector leaders / NGOs
  • Health / education sector professionals
  • Services organisations – IT / telecoms / advisory

Benefits of attending:

  • Discuss the digital transformation of public services
  • Hear directly from those responsible for driving these programmes forward
  • Learn about innovative projects already being implemented
Q3 - Tim Willoughby

Speakers //

Ruth Buckley
Chief Information Officer, Cork City Council
Alternative text
Dominic Byrne
Head of IT, Fingal County Council
Stephen Carolan
National hubs Programme Manager, Western Development Commission
Professor Edel Conway
Head of HRM and Organisational Psychology Group, DCU and Lead, Future of Work, Irish Institute of Digital Business
Ashling Cunningham
Chief Information Officer, Ervia
Marie Downey
Chief Performance Officer, Abtran
Mark Finlay
Head of Public Sector, Ireland, AWS
Damian Griffin
Research, Technology and Innovation Capability Lead, Defence Forces
Sandra Healy
CEO and Founder, inclusio
Alexander Holt
Head of Emerging Opportunities and Partnerships, Scottish Government
Alternative text
Barry Lowry
Government CIO, Department of Public Expenditure & Reform
Alternative text
Dr Anne-Marie McGauran
Policy Analyst, NESC
Alternative text
Erik O’Donovan
Head of Digital Economy Policy, Ibec
Richard Smith
Richard Smith
Head of Enterprise IT, National Shared Services Office
Gar Mac Críosta
Product Manager, Health Service Executive
Alternative text
Rosie Coffey
Head of Enterprise Architecture, University of Limerick
Catherine Moore
Senior Principal Business Analyst & Change Manager, Codec
Gerard Grant
Director of Strategic Initiatives, TCS Ireland
Bill McCluggage
Managing Director, Laganview Associates

Registration //

Delegate Fee

€295 +VAT @23% = €362.85

Public sector delegate fee

€195 + VAT@23% = €239.85

Conference format //

Digital Government 2021 will be using an online platform that will allow speakers and delegates to follow the normal structure of a conference.

This will include:

  • Chair and speakers on screen during the session
  • Speakers will present with slides and video
  • A Q&A session with delegates being able to post questions, moderated by the chair
  • A chat facility for delegates to network and make comments
  • A ‘handout’ facility will allow delegates to receive relevant documentation
  • IT support for delegates throughout the event
  • Access to speaker presentations after the conference